Ripplecom have recently sponsored a telecoms package for Limerick Suicide Watch and installed data and voice in their Head Office in Limerick. The package consists of an IP Telephony solution which is hosted in the cloud and offers flexibility and an abundance of call features. The data is provided over a fibre connection to ensure maximum uptime and to enable constant communication with, and co-ordination of the volunteers. Wifi is also provided to ensure connectivity throughout the office.
For Limerick Suicide Watch having a secure, robust and fully resilient broadband and telephone connection is vitally important to the work we do. We approached Ripplecom directly about them sponsoring our telecoms package and without hesitation they said yes. They quickly understood our requirements and provided a solution that met our needs. The Ripplecom staff including the engineering and support teams were highly skilled and competent in delivering the service we needed. Ger McNamara – Chairman Limerick Suicide Watch
What impressed me most, was the proactive approach of the Ripplecom team to listen and quickly understand our business requirements and then, structure a solution that was tailored specifically for us. The Ripplecom staff including the sales, engineering and support teams were skilled and competent and delivered a telephony solution that met the needs of our business. At all times during the procurement process, it was more like the development of a long term business to business relationship, rather than a one-off transactional event. We look forward to growing this business to business relationship as each of our businesses grow in the future.
Ripplecom's connectivity solutions have helped us roll out a number of initiatives concerning internet, mobile and cloud technologies. We would now view Ripplecom as a key enabler to our business and a key strategic partner with respect to our long term ICT strategy.
Ripplecom provided a dedicated point to point licensed radio link to our remote North Cork location. The project management and flow of information throughout the installation process was extremely professional and efficient. This dedicated link is essential to the growth of our business and the running of our key day to day applications, e.g. phones, call centre, data, truck tracking and billing.