FAQs Policies2018-12-18T10:44:58+00:00

Policies

As with all Internet Service Providers, to ensure the quality of connection enjoyed by all customers, our service is subject to an Acceptable Usage Policy.

The Acceptable Usage Policy can be broken through excessive use of P2P programs and bulk emailing. A virus may also cause a breach of the Acceptable Usage Policy.

Contravening the Acceptable Usage Policy will force Ripplecom to limit or disconnect your service.

We deeply regret that you are dissatisfied with your service. We encourage you to contact us on 061 500250 to see if our Customer Service or Technical Support teams can resolve any issues you may be experiencing. You can also access our Complaints Procedure here.